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DELIVERY & RETURNS (UK)

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UK
Area Order Values Standard Cost Standard Time Express Cost Express Time
UK Under £40
£40 - £195
£2.95
£9.95
3-5 days £12.95
£19.95
1-2 days
EU Under £40
£40 - £195
£7.50
£14.95
4-7 days £14.95
£24.95
2-3 days
USA & CAN Under £40
£40 - £195
£9.95
£14.95
4-7 days £19.95
£24.95
2-3 days
AUS & NZ Under £40
£40.00 - £195
£12.50
£17.50
7-14 days £25.00
£35.00
3-6 days
RoW Under £40
£40 - £195
£9.95
£14.95
7-14 days £26.50
£36.50
3-6 days
  Days = Monday to Friday

STANDARD DELIVERY IS FREE FOR ALL ORDERS OVER £195*

For orders under £195 delivery rates apply, see below for more details.

For orders over £195 standard delivery is free of charge. Express delivery charge of £19.95 will apply.

DELIVERY CHARGES

SMALL GOODS (below £40)

Standard Delivery - £2.95

Express Delivery - £12.95

LARGE GOODS (£40 - £195)

Standard Delivery - £9.95

Express Delivery - £19.95

ESTIMATED DELIVERY TIMES

Standard Delivery: 3-5 working days

Express Delivery: 1-2 working days (If ordered before 12am*)
*2-3 working days if ordered after 12am

All of our deliveries are made by recognised international couriers and will always require a signature. If you have any special delivery requirements please call +44 (0) 1246 470 002 or e-mail hello@fieldcandy.com

INTERNATIONAL DELIVERY

Delivering Elsewhere? Check our international delivery rates.

WE DELIVER TO THESE COUNTRIES

EUROPE & N.AMERICA
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • Plus:
  • Canada
  • United States of America
REST OF THE WORLD
  • Australia
  • Argentina
  • Bahamas
  • Bahrain
  • Barbados
  • Belarus
  • Bermuda
  • Bosnia-Herzegovina
  • Brazil
  • Cayman Islands
  • Chile
  • China
  • Columbia
  • Costa Rica
  • Egypt
  • Hong Kong
  • India
  • Israel
  • Jamaica
  • Japan
  • Kuwait
  • Malaysia
  • Mexico
  • morocco
  • New Zealand
  • Oman
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Russia
  • St Vincent
  • Saudi Arabia
  • Seychelles
  • Singapore
  • South Africa
  • South Korea
  • Taiwan
  • Thailand
  • Turkey
  • Ukraine
  • United Arab Emirates
  • Venezuela

We pay all duties and taxes that may arise along the way in most countries, including all EU countries, Australia, Canada, Channel Islands, Hong Kong, Israel, Japan, Kuwait, Liechtenstein, Mexico, New Zealand, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Turkey, UAE and the USA. Other countries may be liable for any local sales taxes or import duties.

RETURNS

We work every day to provide you with the best quality designs and products, and truly wish you will be delighted with your purchase. However, if for any reason you wish to exchange or refund any FieldCandy items please call +44 (0) 1246 470 002 or email hello@fieldcandy.com.

Unfortunately we are unable to accept returns for personalised goods.

For further information regarding our return policy, please see our T&C’s (http://www.fieldcandy.com/terms/)

*Customers interested in our Festival and Garden Retreats should email hello@fieldcandy.com for a delivery quotation, giving full address details and any difficult area information.

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