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NEW USERS

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SHIPPING & RETURNS (USA & CAN)

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USA & CAN
Area Order Values Standard Cost Standard Time Express Cost Express Time
UK Under US$60
US$60 - US$295
US$7.50
US$15.00
3-5 days US$22.50
US$38.00
1-2 days
EU Under US$60
US$60 - US$295
US$11.50
US$23.00
4-7 days US$23.00
US$37.50
2-3 days
USA & CAN Under US$60
US$60 - US$295
US$15.00
US$22.50
4-7 days US$30.00
US$39.00
2-3 days
AUS & NZ Under US$60
US$60 - US$295
US$15.00
US$22.00
7-14 days US$37.00
US$52.00
3-6 days
RoW Under US$60
US$60 - US$295
US$15.00
US$22.50
7-14 days US$40.00
US$55.00
3-6 days
  Days = Monday to Friday

STANDARD SHIPPING IS FREE FOR ALL ORDERS OVER US$295*

For orders under US$295 shipping rates apply, see below for more details.

For order over US$295 standard shipping is free of charge. Express shipping charges still apply.

SHIPPING CHARGES

SMALL GOODS (below US$60)

Standard Shipping - US$15.00

Express Shipping - US$30.00

LARGE GOODS (US$60.00 - US$295)

Standard Shipping - US$22.50

Express Shipping - US$38.00

ESTIMATED SHIPPING TIMES

Standard Shipping: 4-7 working days

Express Shipping: 2-3 working days

All of our shipments are made by recognised international couriers and will always require a signature.

INTERNATIONAL SHIPPING

Shipping Elsewhere? Check our international shipping rates.

WE SHIP TO THESE COUNTRIES

EUROPE & N.AMERICA
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • Plus:
  • Canada
  • United States of America
REST OF THE WORLD
  • Australia
  • Argentina
  • Bahamas
  • Bahrain
  • Barbados
  • Belarus
  • Bermuda
  • Bosnia-Herzegovina
  • Brazil
  • Cayman Islands
  • Chile
  • China
  • Columbia
  • Costa Rica
  • Egypt
  • Hong Kong
  • India
  • Israel
  • Jamaica
  • Japan
  • Jordan
  • Kuwait
  • Malaysia
  • Mexico
  • morocco
  • New Zealand
  • Oman
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Russia
  • St Vincent
  • Saudi Arabia
  • Seychelles
  • Singapore
  • South Africa
  • South Korea
  • Taiwan
  • Thailand
  • Tunisia
  • Turkey
  • Ukraine
  • United Arab Emirates
  • Venezuela

We pay all duties and taxes that may arise along the way in most countries, including all EU countries, Australia, Canada, Channel Islands, Hong Kong, Israel, Japan, Kuwait, Liechtenstein, Mexico, New Zealand, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Turkey, UAE and the USA. Other countries may be liable for any local sales taxes or import duties.

RETURNS

We work every day to provide you with the best quality designs and products, and truly wish you will be delighted with your purchase. However, if for any reason you wish to exchange or refund any FieldCandy items please call +44 (0) 1246 470 002 or email hello@fieldcandy.com.

Unfortunately we are unable to accept returns for personalised goods.

For further information regarding our return policy, please see our T&C’s (http://www.fieldcandy.com/terms/)

*Customers interested in our Festival and Garden Retreats should email hello@fieldcandy.com for a delivery quotation, giving full address details and any difficult area information.

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