Deliveries & Returns

We deliver worldwide

We deliver to most places in the world via Fed Ex, who offer a fast and efficient service to your door and will require a signature. The shipping costs per tent are shown below :

All EU Countries inc. the UK + Australia, BFPO, Croatia, Russia, Switzerland & USA : £15GBP
All other countries in the world : £35GBP

We aim to dispatch all orders the next day. Deliveries to the UK and Europe usually only take two or three days, the rest of the world only four or five days.

Whilst we cannot guarantee exact delivery dates, we will make sure we keep you fully updated about any known delay.

We pay all duties and taxes that may arise along the way in most countries, including all EU countries, Australia, Canada, Channel Islands, Hong Kong, Israel, Japan, Kuwait, Liechtenstein, Mexico, New Zealand, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Turkey, UAE and the USA.

Unfortunately Fed Ex can not deliver to a PO box, as they require a signature - however if you do not have an alternative, please contact us and we will find another way:)

For full details of our Delivery Policy, please see the Delivery section of our Terms and Conditions of sale.

Tracking 

Once you have placed your order you will receive an email confirmation shortly after (usually within an hour). Soon after you will receive a second email from us accepting your order and confirming availability of your chosen Limited Edition design.

As soon as your order is dispatched you will receive a final email containing full tracking details.

Returns

We work every day to provide you with the best quality designs and products, and truly wish you will be pleased with the product you have ordered from our website. However, if for any reason you are not, please see our Returns Policy and Procedure section of our Terms and Conditions of sale.