Privacy Policy

FieldCandy values customers who are as individual and often as colourful as our high quality designer tents, and our first priority is always you. FieldCandy Friends inspire us everyday with new design ideas and with photographs of our products in amazing places.

Purchasing a FieldCandy tent is not only a customer experience, it is the start of a strong and long-lasting relationship - welcome to the FieldCandy Family.

Equally important is openness and honesty with our customers about the way we work. The following Privacy Policy is here to explain to you what information we collect from you, how we use this information, to whom we disclose it and how to access, modify or remove it from our system.


FieldCandy comply with all applicable UK Data Protection and consumer legislation in force - all personal Information is treated as confidential and kept on a secure server.

In order to bring you the best possible service, we collect several kinds of information when you navigate on our website:

  • When making a purchase, you are asked to enter your name, address, email address, phone number and credit card information.
  • We will also hold the delivery address(es) for your orders and a record of your product selection and actions on our website.
  • If you request information, send emails to our customer service team, subscribe to our newsletter or any service, enter a competition, vote for a product or complete feedback, we might also hold your name, address, telephone number, email address and other information such as your age, interests or product preferences.


We may also collect internet information to improve our service. For example, IP address, domain types, URL source, your browser type, the country and telephone area code where your computer is located, the pages of our website you viewed, the products you viewed and any search terms that you entered might be all collected for language and currency optimisation on the FieldCandy site.

Please see our Cookie Policy for further information.


FieldCandy reserve the right to disclose private information to third party groups who work with us to improve our website and service. Any contractors who work alongside FieldCandy are also subject to a strict confidentiality agreement regarding your private information.

By visiting, you consent to our Privacy Policy and us contacting you regarding orders, competitions, promotions, surveys and other website related queries whether by telephone, e-mail or in writing.


FieldCandy value your privacy and so comply with the California Online Privacy Protection Act 1988. We use industry standard security measures to protect your private data; your payment details will not be stored on our servers and are deleted after processing payment.

However, we may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. We have a legal obligation to disclose your personal information and/or User Information, if requested by a recognised legal authority.


We wish this meant biscuits! However, in this instance a cookie is also a small piece of information sent by a website that is saved on your hard drive by your computer browser.

It enables the sites or service provider’s systems to recognise your browser as well as capture and remember information in order to interact with you and make your browsing more efficient.

We use cookies to help us remember and process the items in your shopping cart, track your order and save your preferences for future visits. It also compiles site traffic data and site interaction alongside Google Analytics so that we can offer better site experiences in the future; some of these cookies are essential for our site to operate.

The cookies on our website do not collect any private or sensitive information such as your name, address, email address or payment details.

The only cookies this website uses are:


NAME - _utma & _utmb & _utmc & _utmz

PURPOSE - These cookies are used to collect information about how visitors use our site; including the number of visitors to the site, visitor country location and the pages they visited. We use this information to help us improve the site.

Click here to opt out of being tracked by Google Analytics across all websites.

Our system will automatically issue cookies to your browser as soon as you enter our site. It is possible to block any cookies you wish by activating the setting on your browser; however this might restrict your access to all or parts of the FieldCandy site. Full instructions for all browsers can be found here.

Occasionally, we contract third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.

This cookie policy does not cover any other links within this site linking to other websites.